Support Center
How can we help you?
Everything you need to know about our services, bookings, and how we work to keep your home running smoothly.
How it Works
Pick a Service
Browse our catalog of expert home services.
Instant Quote
Answer a few questions for a live estimate.
Book Now
Choose a time slot that fits your schedule.
Job Done
Our pro arrives and completes the work right.
Booking Management
How do I edit my booking?
Managing your appointment is easy. Simply navigate to your unique Booking Confirmation Page (link provided in your email and text confirmation). From there, you can reschedule to a different time or ask a question directly to your assigned technician.
How do I book a new service?
Start on our home page, select the service that fits your project, and answer a few simple questions. Our intelligent system will provide an instant estimate and let you choose a time slot that works for your schedule.
Our Estimates
How accurate is the estimate?
Our estimates are only as good as the information you provide during the booking process. If you provide perfect information, you will pay exactly what was estimated.
If we arrive on-site and discover hidden issues—such as structural problems hidden behind a wall—we will always try our best to stay within the estimated amount. However, we may need to discuss adding additional services to ensure the job is completed safely and correctly.
Payments
When do I pay?
We work at the speed of trust and can often start work right away. Our payment schedule depends on the scale of your project:
- checkSmall Projects: Ideally, you pay right after the service is successfully completed.
- account_balance_walletLarge Projects: For larger projects, we will request payment in installments as milestones are reached.
Success Guarantee
Are the technicians insured?
Yes, every technician in our network is fully insured and background-checked. We only work with professionals who meet our high standards for safety and craftsmanship.
What is your Satisfaction Guarantee?
We stand by our work 100%. If you aren't satisfied with the results, we'll return to fix it at no additional cost within 30 days of the service.
Want to learn more?
Check out our guides on home maintenance and tech setups.
Still have questions?
Our support team is available from 8 AM to 6 PM every day to help with your home maintenance needs.